Daily Digest: Email is not arriving

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    AgilityAssoc.Canada
    Asked on August 24, 2017 at 04:49 PM

    I used the Daily Digest  on form 52745887899988 and I see it cannot display some French characters. 

    Like in " hôte " or "Parcours reçu " etc.

    Robert

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    david
    Answered on August 24, 2017 at 06:07 PM

    I cloned your form to test it and it seems the characters are being displayed when using the daily digest app:

    In both the field names and the submission data.  Do you happen to have a screenshot of how it is showing on your end?  Mine was viewed in Gmail and it does look complete.

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    AgilityAssoc.Canada
    Answered on August 24, 2017 at 06:25 PM

    Hi David,

    Your report looks a lot different then mine. Using Outlook 365.

    Note also the the Â on some lines. The text in the text box appears OK., more like an image I think.

    Thanks, Robert

     

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    Jim_R
    Answered on August 24, 2017 at 08:35 PM

    Hey Robert, allow me some time to test this - I need to gather emails directly generated by the Daily Digest App.

    For the time being, can you share with us the recipient email address where these digests are being sent to? Also, are you using an email client to view the email or are you viewing them straight from your browser (via webmail)? If you're using an email client, what are you using?

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    AgilityAssoc.Canada
    Answered on August 24, 2017 at 10:51 PM

    Hi,

    Well right now just to me, just trying it out. Viewing in Outlook 365.

    TNX Robert

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    Nik_C
    Answered on August 25, 2017 at 02:48 AM

    I'll check this with my colleague Jim, but I'm testing as well. And we will update you as soon as we have finished.

    Thank you for your patience.

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    Nik_C
    Answered on August 31, 2017 at 08:32 AM

    Hello Robert, 

    We're very sorry for the delay. We were testing the Daily Digest application but we encountered an issue with receiving the response.

    So I forwarded this issue to our backend team for further checking and we will inform you through this thread once it is resolved.

    Thank you for your patience.

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    AgilityAssoc.Canada
    Answered on September 10, 2017 at 10:52 AM

    Hi, No problem and no rush. I don't need it now, was just trying it. Regards, Robert