How to send a notification based on user's answer.

  • Profile Image
    pixelplaza
    Asked on August 24, 2017 at 08:38 PM

    I need to send 2 response emails based on the response to an RSVP form. If "YES" is selected then an email thanking them for attending and a different email if "NO" is selected say we are sorry they can't attend. Is this possible and if so how.

     

  • Profile Image
    BDAVID
    Answered on August 24, 2017 at 10:15 PM

    Create two email notifications, one that will contain the "Thank you" message, and the other one the "Sorry we can't attend" message: https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    Finally, create conditions to trigger the notifications based on the response, please check this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Let us know if you need more help, we will be glad to assist you.