I get 3 emails when I send one form?

  • Profile Image
    tonyforsell
    Asked on August 25, 2017 at 05:25 AM

    When I answer a form and press the send button I get 3 emails at the same time regarding the same form. It gets pretty annoying. Is it something you guys can help me with to solve?

     

    BR

    Tony

  • Profile Image
    Chriistian
    Answered on August 25, 2017 at 05:35 AM

    Sorry for the inconvenience.

    I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.

    Please deleted the other two Email Notifications to solve the issue.

    Related Guide: Setting up Email Notifications.

     

  • Profile Image
    tonyforsell
    Answered on August 25, 2017 at 06:43 AM
    Thank you so very much for a quick answer and a correct solution of the problem as well!
    Golden star for you:)
    BR
    Tony Forsell
    ___________________________
    Glada Hus AB
    08 128 54 000
    tony.forsell@gladahus.se
    gladahus.se
    25 aug. 2017 kl. 11:35 skrev JotForm >:
    A new response has been received:
    [JOTFORM]
    Answered by Chriistian
    Sorry for the inconvenience.
    I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.
    [https://www.jotform.com/uploads/forum/Chriistian/15036536112017-08-25_1729.png]
    Please deleted the other two Email Notifications to solve the issue.
    Related Guide: Setting up Email Notifications.
    View this thread on browser » Unsubscribe Thread
    1503653704
    ...