I get 3 emails when I send one form?

  • tonyforsell
    Asked on August 25, 2017 at 5:25 AM

    When I answer a form and press the send button I get 3 emails at the same time regarding the same form. It gets pretty annoying. Is it something you guys can help me with to solve?

     

    BR

    Tony

  • Chriistian Jotform Support
    Replied on August 25, 2017 at 5:35 AM

    Sorry for the inconvenience.

    I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.

    I get 3 emails when I send one form? Image 1 Screenshot 20

    Please deleted the other two Email Notifications to solve the issue.

    Related Guide: Setting up Email Notifications.

     

  • tonyforsell
    Replied on August 25, 2017 at 6:43 AM
    Thank you so very much for a quick answer and a correct solution of the problem as well!
    Golden star for you:)
    BR
    Tony Forsell
    ___________________________
    Glada Hus AB
    08 128 54 000
    tony.forsell@gladahus.se
    gladahus.se
    25 aug. 2017 kl. 11:35 skrev JotForm >:
    A new response has been received:
    [JOTFORM]
    Answered by Chriistian
    Sorry for the inconvenience.
    I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.
    [https://www.jotform.com/uploads/forum/Chriistian/15036536112017-08-25_1729.png]
    Please deleted the other two Email Notifications to solve the issue.
    Related Guide: Setting up Email Notifications.
    View this thread on browser » Unsubscribe Thread
    1503653704
    ...