What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I haven't gotten an email for the last two forms that were submitted. Neither did the other person who is copied.

    Asked by msalley1 on January 24, 2011 at 06:54 PM



    Here is the location of the file

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    JotForm Founder

    Answered by aytekin on January 25, 2011 at 10:23 AM

    Made a test submission and checked our email server logs. The email was accepted by your email server. Please send this to your hosting provider so that they can investigate the issue:

    Jan 25 11:22:58 ying sm-mta[29036]: p0PGMtX2029034: to=<lori@showmercy.org>, ctladdr=<jotform@ying.interlogy.com> (1001/1002), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=133080, relay=showmercy.org. [], dsn=2.0.0, stat=Sent (OK id=1Phldv-0005aq-3n)

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    Answered by stevesekhon on February 04, 2011 at 12:18 PM

    Hi, I'll send this to my hosting provider and let you know if I can share any information. Thanks for the help.