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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to send an email to the user after an order?

    Asked by deluca on August 24, 2012 at 11:08 AM



    I would like to know if there is a way to send a confirmation of order by email to the user when he creates an order. Either using the paypal form or the normal order(without gateway) page.


    Is it possible?





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    JotForm Support

    Answered by jonathan on August 24, 2012 at 11:58 AM

    Hi Ben,

    You can use the autoresponder email as confirmation message to the user.

    Please check this thread. NeilVicente produced a solution which is about similar to what you need.

    Please inform us if you need further assistance on this.


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    Answered by deluca on August 27, 2012 at 08:43 AM

    Thanks Jonathan,


    I will check this out.