What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Storage

    Asked by Chris on August 24, 2012 at 12:59 PM

    Hello. I have added an ftp folder on my server for file uploads and it works well. 

    Since I have my files uploading to my server, Are the files stored exclusivly on my server or is there now a copy on jotform and my server? Also, if I'm using my own ftp, does this remove any file size or space limitations?


    Thanks for your help

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    Answered by gori-mathew on August 24, 2012 at 01:23 PM


    All files that are being uploaded through forms created using JotForm will be saved in your jotform submissions page. This serves as your backup copy if you have FTP or Dropbox configured in your form.

    You can however free some space in your account by deleting some files or upgrade to professional account for more space allocations.

    If you want to upload files straight into your own server, you have to subscribe to our specialized JotForm solutions, particularly JotForm Application. JotForm Application allows you to deploy JotForm into your own server, giving you complete control and access to your data through your own server.

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    Answered by chrismuglia on August 24, 2012 at 01:31 PM

    Thanks, that makes sence. If I buy the application, Will I recieve future upgfrades?

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    Answered by gori-mathew on August 24, 2012 at 01:54 PM

    For further details on the Jotform application, please email us on contact@interlogy.com and we will have our support member guide you on all your concerns.

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    Answered by jeanettebmz on August 24, 2012 at 01:56 PM

    Yes , you should recieve upgrades for it. However, for more details write to the email my colleague have provided or check this page