My google sheet is not updating when new form is filled out?

  • ShakeAPaw
    Asked on August 25, 2017 at 8:56 PM

    My google sheet created with the integration feature is not uploading the latest forms.

    Thanks Paola

  • Support_Management Jotform Support
    Replied on August 26, 2017 at 1:40 AM

    Hey Paola, I tried to manually push your submissions to your integrated Google Sheet but came up with this error:

    My google sheet is not updating when  new form is filled out? Image 1 Screenshot 20

    This could only mean one thing - The spreadsheet was modified thus, causing the integration to break. If you still know the changes done on your sheet and will be able to revert those changes back, please do so and let us know once you're done and we'll try again.

    Otherwise, it's better to just redo the integration so you have a fresh new sheet generated. This time, please don't edit/modify the sheet to avoid breaking the integration.

    Related guide: How-to-Integrate-Form-with-Google-Spreadsheet