Form Designer: Uploading an image as background but not updating

Hi

I would like to upload an image for the background on this form

https://form.jotformeu.com/71762620894362

But the server couldn't update.

Could you please help me ?

Please try clearing your form's cache if the form isn't updating when you upload a new image for the background. Here's the guide on How to Clear Your Form Cache?.

If the issue still persists, please also try clearing your browser's cache to see if that helps.

Let us know if you need further assistance.

Still same problem

I cloned your form (https://form.jotformeu.com/71762620894362) and I tried to change the image background. I was able to replicate the issue on my end. The page background of the form didn't update.

Please try to change or remove the image background URL from the injected CSS so that you will be able to update the image background.

Here's the result when I tried to remove the background image URL on my cloned form.

Related Guide: How to Inject Custom CSS Codes.

Hello rduong,

I have moved your second question to new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1233913

Thank you!

Hi

Problems again about uploading background and server.

Could you please help me ?

Please replace the CSS code:

background-image : url('https://www.jotform.com/uploads/rduong/form_files/Fond v1 RDLMI v9.jpg');

with:

background-image : url('https://www.jotform.com/uploads/rduong/form_files/Fond_v1_RDLMI-v10.jpg');

How to Inject Custom CSS Codes

yes !!!!!!thanks