How do I stop the subscription payments for a client?

  • DoggieBox
    Asked on August 28, 2017 at 9:19 AM
    Hi, I have the Stripe integration but what happens if a client suddenly wants to cease their auto payments? is there some sort of unsubscribe button we can intergrate
  • Chriistian Jotform Support
    Replied on August 28, 2017 at 10:30 AM

    We do not have an Unsubscribe button where you can use in your form so the form user can unsubscribe their own subscription. If you want to cancel the subscription of your user, you will be able to cancel it through your account's Stripe Dashboard page at any time.