Unable to access my forms

  • IBGC
    Asked on August 28, 2017 at 12:05 PM

    Just wanted to check if Jotform is currently down, as I am unable to open or edit any of my forms.

     

  • Marvih
    Replied on August 28, 2017 at 12:53 PM

    Hello,

    Jotform is up and running. I can also see your form here Unable to access my forms Image 1 Screenshot 20

    Are you still having issues on viewing/accessing your form?

    Thanks,

  • David JotForm Support
    Replied on August 28, 2017 at 3:41 PM

    It seems your last response may not have posted to our forums.  If you still need assistance with this, let us know and we will take another look.  There should be no issues with your account or forms at this time. 

  • IBGC
    Replied on August 28, 2017 at 3:45 PM

    So i had my college try accessing the forms and he is also unable to do so.

    When i click on view form I get an error message saying "this site can't be reached"

    And when I click on edit form, it does not open (something related to handshake issues?) 

  • IBGC
    Replied on August 28, 2017 at 4:05 PM

    It seems to be working again.

    Thank you