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    Captcha not working (help please)

    Asked by waxing1 on January 25, 2011 at 06:52 AM

    I just put a form up a few days ago.  It got on some sort of robot submission.  I can't stop it.  Tried the Captcha but that does not work.  I'm getting 3 to 5 per min.


    Form is here:


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    JotForm Support

    Answered by abajan on January 25, 2011 at 07:08 AM

    3 to 5 submissions per minute? That's an awful lot.

    Try enabling RECAPTCHA and see if that helps: In your form builder, click on the CAPTCHA field and then click reCaptcha in the toolbar. You should be aware that there's an issue with RECAPTCHA where the focus is on that field as the page loads, causing the page to automatically scroll down to that field. It's being looked into.

    Since your page isn't very long, that should not be a major issue. The real problem right now is 3 to 5 submissions per minute!

    EDIT: Cloning the form and replacing the old embed code with the new one might also help (at least temporarily, until a better solution is found).

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    Answered by waxing1 on January 25, 2011 at 07:38 AM

    Just changed to RECAPTCHA at 8:36 am.  Lets see if this helps.  If not I will clone the form untill we can find a solution.  Thsnks for your quick response.

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    Answered by waxing1 on January 25, 2011 at 07:43 AM

    RECAPTCHA did not work!  submissions still coming in.  I will clone the form for now.

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    Answered by waxing1 on January 25, 2011 at 08:21 AM

    Cloned the form and submissions are still coming through.  Any ideas?

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    JotForm Founder

    Answered by aytekin on January 25, 2011 at 10:44 AM

    I looked at the submissions. I am pretty sure they are real submissions. All of them are female names, if it was a random bot, the names would also be random. Maybe your site was featured in Russia. You should look at your site referrer logs.