Cant create second account

  • Juanita Smircich
    Asked on August 28, 2017 at 3:21 PM

    Apparently I've been  log in , it 's not excepting create account, when I try to create an account it says the name already being used.  I think it is me.  I didn't set up this wix account .

  • aubreybourke
    Replied on August 28, 2017 at 5:16 PM

    Yes there is an account with the nitagayle2@yahoo.com email address. Which is obviously you. And from what I understand you want to open another account with the same email address right?

    Unfortunately that is not possible.

    What I suggest is that you purchase a paid plan to suit your needs:

    https://www.jotform.com/pricing

     

  • Kiran Support Team Lead
    Replied on August 29, 2017 at 3:19 AM

    I am not sure if you are referring to your JotForm account or Wix account. If you are referring to Wix account, you may check with Wix support. If you are referring to JotForm account, the account nitagayle is registered with your email address. If you do not have the password of the account, you may reset the password from the login screen.

    Cant create second account Image 1 Screenshot 20

    If you want to register a new JotForm account with the same email, unfortunately, it is not possible. Also, purchasing a paid plan will not allow creating a second account with the same email address. Sorry about the incorrect information.

    Let us know if you are referring something different. We will be happy to assist.