- thmrAsked on August 28, 2017 at 03:47 PM
But under my account it still reads "Bronze" and I am prompted to upgrade. Please help.
- JotForm SupportBDAVIDAnswered on August 28, 2017 at 05:41 PM
Our records shows that there isn't any new subscription for your account username "thmr", besides the Bronze yearly subscription. Please provide us with any reference number, or subscription ID to locate this new upgrade you just did, we will be glad to assist you.