Security of information submitted on forms

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    SMARTstartAirdrie
    Asked on August 28, 2017 at 03:55 PM

    Hi there, We are wanting to create a form however there would be a few questions that would have sensitive answers. What is the security levels of the submitted forms?

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    BDAVID
    Answered on August 28, 2017 at 05:52 PM

    We invite you to check our terms of use regarding to collecting sensitive data: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    "Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information."

    If you will be collecting sensitive data such as social security numbers, and driver's license numbers, you need to enable the encryption feature on your form, please read this complete guide regarding encrypted forms before enabling this feature: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them