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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Illegal simbols!!!

    Asked by REMniOFF on January 25, 2011 at 07:16 AM

    What is this? I begin receive such letters:

    39-40 ��ò ������é ����ü �����à ���é �����ñ . 20-25 ��ò ���ò 1.68-1.78

    Sometimes the letter is normal, but occasionally abrakadadra!

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    JotForm Support

    Answered by abajan on January 25, 2011 at 08:12 AM

    Can you please elaborate? What exactly are the circumstances regarding this issue? For instance, is this what what you see in an emailed notification? Tell us more.

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    Answered by REMniOFF on January 25, 2011 at 08:31 AM

    Yes, this situation occure when I receive emailed notification for me. In "Submitions" this text is absent like nobody wrote nothing... The language is russian.

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    JotForm Founder

    Answered by aytekin on January 25, 2011 at 10:49 AM

    I'm looking at your submissions and do not see these entries. Have you deleted them? 

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    Answered by REMniOFF on January 25, 2011 at 01:37 PM

    No, 2 last submissions are wrong. The fact is the text saved in my account don't display illegals! I can read only latin symbols, the others are missing(white spaces...). The rest of information is lost! And in email notifications I saw "ПНяПНò яП", but in account - nothing!

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    JotForm Founder

    Answered by aytekin on January 26, 2011 at 03:53 AM

    Somebody else had a similar problem and found a solution. Can you try what he suggests here:

    http://www.jotform.com/answers/7044-How-can-I-make-especial-caracters-display-on-my-forms

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    Answered by REMniOFF on January 26, 2011 at 04:28 AM

    Idea is very good!!! I forgot this possibility to solve the problem.

    I have changed encoding of the page from Windows-1251 to utf-8.

    I will check the situation and then will inform the comunity about results.

    Thanks a lot!

     

    27.01 The problem was resolved by changing encoding of the page!

    Post is closed.