Jotform not appearing on desktop

  • cannydigital
    Asked on August 29, 2017 at 4:59 AM

    Hi,

    I have placed an iframe code from jotform to show my form on my webpage at instapage but it is not appearing on my desktop. It does appear on mobile.

    I created iframe code at jotform and place the code in an html field. What could cause the form not to appear on desktop?

    Regards

    Melvin

    Jotform Thread 1234897 Screenshot
  • John_Benson
    Replied on August 29, 2017 at 8:35 AM

    I checked the page URL (https://www.boulderm.com/presales) you have provided and I can see the form properly but it has been cut at the bottom. I was not able to see the Submit button. Here's a screen capture:

    Jotform not appearing on desktop Image 1 Screenshot 20

    Please re-embed the form by following this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    If the issue persists, please contact us again. Thank you.