Form background not showing on Tablet

  • Valueserv
    Asked on August 29, 2017 at 6:59 AM

    Good day,

     

    I have recently published an application and used a form I built with Jotform in the application I published. I used a Hybrid page for this purpose. 

     

    The application has recently been published to Google Play and appears to be working perfectly on a handheld device. However, the problem that I have now is that when I launch any of the pages that were used as a Hybrid on a Tablet, none of the backgrounds show up. 

     

    If I open the direct link on the Tablet's URL then only the background works fine.

     

    Is there any CSS code I can inject in the forms?

     

    Kind Regards,

     

    Pieter

     

     

    Jotform Thread 1234930 Screenshot
    Page URL: https://form.myjotform.com/72143517973561
  • John_Benson
    Replied on August 29, 2017 at 9:18 AM

    I opened the direct form link and I can see the background image properly. Please re-embed your form using the iFrame Method. Here's the guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes. Thank you.