I am not receiving emails after a form is submitted. How can I change this?

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    reslife
    Asked on August 29, 2017 at 10:04 AM
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    John_Benson
    Answered on August 29, 2017 at 11:11 AM

    Could you please provide the form ID or form link so we can further investigate it? Also, please provide the email address that is not receiving the notification email. 

    Related guides:
    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    We'll wait for your response. Thank you.