- mattmanusAsked on August 25, 2012 at 06:20 PM
- fxrAnswered on August 25, 2012 at 06:38 PM
Can you try this process and see if you have any better luck?
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
- mattmanusAnswered on August 25, 2012 at 06:42 PMIt is cancelled but my account says premium "cancelled". I still however
want the free service.
- fxrAnswered on August 25, 2012 at 06:47 PM
Ah that just means, you will be automatically downgraded to FREE (with the associated submission limits etc) when the time you have already paid for expires, thats September 12th.