- redhothndsAsked on August 25, 2012 at 06:45 PM
Please help us restore our forms. We had two accounts, one under email@example.com and the other firstname.lastname@example.org - I don't know what's happening, but I didn't do anything wrong
- fxrAnswered on August 25, 2012 at 06:49 PM
Your accounts and the form on the URL given all look fine.
What is the exact problem that you are having with them?
- redhothndsAnswered on August 25, 2012 at 07:05 PMMy forms are not working...they can be filled in but when they are clicked, they don't come to me...?
We have a club and the new potential members have sent their forms and they say they did send them,
and they have not arrived??? Thanks for your help, we need it? Richard Hall
- redhothndsAnswered on August 25, 2012 at 07:06 PM
- redhothndsAnswered on August 25, 2012 at 07:06 PMI changed the information from .com to .us and they still don't work...
- fxrAnswered on August 25, 2012 at 07:13 PM
Have you checked your spam email folders for the submissions?
You can also check the submissions on JotForm itself, have you tried looking for them there?
Click on MY Forms, click on the form, then click on the submissions icon to check.
- redhothndsAnswered on August 26, 2012 at 12:28 AMDear Jotform Management,
We had three (3) forms with Jotform.com and we've altered them all to jotform.net? Is that workable?
Because they still don't work....what or when will your site be back up from the Secret Service defilement?
If there's something else we need to do, please inform us so these forms will work? We thank you for
the past use of these forms and though we are a senior couple, what would be the charge to upgrade
- JotForm SupportliyamAnswered on August 26, 2012 at 02:34 AM
Hello. I found a form in your backtoedensocialclub.com website and the said form is associated to the username hallclassics. The hallclassics username also has three forms in it, including the form that is embedded in the backtoedensocialclub.com site. Can you try to login to that account and check if these are the usernames that you're looking for?