File attachment links giving a 404 error

  • bdpardue
    Asked on August 29, 2017 at 11:47 AM

    This began happening last week. The form recipient says the links have stopped working. I was able to login and the link worked, but not every time.

  • Kevin Support Team Lead
    Replied on August 29, 2017 at 12:28 PM

    I can see you have already opened a thread for this, you already received a reply here: https://www.jotform.com/answers/1235101 

    Please keep discussing this on that thread, that will help us to assist you better. 

    Thanks. 

  • anixter1
    Replied on August 31, 2017 at 1:59 PM

    I am experiencing the same issue with my forms. It started happening around last week. 
  • Kevin Support Team Lead
    Replied on August 31, 2017 at 2:03 PM

    @anixter1, 

    In order to assist you better I have moved your report to a different thread, it can be found here: https://www.jotform.com/answers/1237264