Form over quota message

  • Profile Image
    Asked on August 29, 2017 at 12:17 PM

    We have a Jotform built and when someone tries to use it, we get a message sating Form over quota. Please advise how to fix this so we can use the form again.



    Renee Edwards

  • Profile Image
    Answered on August 29, 2017 at 01:07 PM

    The form you provided was created on the account parker.brown. That account is Free and the Free accounts are limited to 100 submissions per month. This month you went over this limit (you received 105 submissions) and because of that your forms are disabled and Over Quota message is shown. 

    You can upgrade the account parker.brown to enable your forms. More about the different account types and limits you can find on our Pricing page and inside of this guide:

    Understanding Your Account Usage and Limits

    However, if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on the first day of the following month.

    Feel free to contact us if you have any other questions.