- webministerAsked on August 25, 2012 at 07:55 PM
I've been using JF with PayPal for almost two years... Always see the same PayPal check out until recently... Please see attached screen shot.... I'm seeing a "Guest Payment" form instead of page that has credit card info form. Has anyone else noticed this change? Sometimes I see the old check out page and sometimes I see the "new" one...
My registrants all calling me and asking me questions.. I spoke with Paypal and they said that this is a new check out form for Standard PP account that they are using along with the old one. No documentation on the Paypal site about it...
Anyone else but me seen this???
- JotForm SupportidarktechAnswered on August 25, 2012 at 09:00 PM
To my knowledge, guest checkout option with Paypal is only available for up to 15 CC transactions. After that point, you will need to sign-up your CC with paypal. I'm not certainly sure about this so I could be wrong.
By the way, let me please inform you that this isn't something to do on our end. I believed there's some changes on paypal recently which affects or restricts the guest check out. I've made a search regarding this on paypal, please check this thread as it may help restoring guest check out option on your check out page. https://www.paypal-community.com/t5/About-Business-Archive/Guest-checkout/td-p/425081#messageview_4
I understand this affects your business as I've seen few reports on paypal regarding this issue. But, speaking online transaction security, registering with Paypal is the best option. :)
Please let us know if you have any other questions or concerns. Have a great day!