Risidual elements when cloning forms

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    Blkcadldwell
    Asked on August 29, 2017 at 01:50 PM

    I have cloned several forms for ease.  Love it.

    Find though that when posting in FB or in reply emails that old content (pics and titles) can pop up.

    Is there a cache that needs to be emptied or something to make sure this does not happen?

    Thanks so much.

     

  • Profile Image
    david
    Answered on August 29, 2017 at 02:14 PM

    If the email template was customized it will be retained.  Deleting any notification emails or autoresponders and creating new ones will allow for sending the default notices.  As for titles, make sure to update all form titles before adding the form to any social media.  Most platforms tend to cache page titles so the original that was present when added to FB would likely remain.  This includes the form page tab title:

    https://www.jotform.com/help/373-How-to-Change-the-Page-Title-of-the-Form