I upgraded and just got charged $390 instead of $39?????

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    nstocker
    Asked on August 29, 2017 at 02:30 PM
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    david
    Answered on August 29, 2017 at 03:47 PM

    It looks like you selected Silver Yearly instead of Silver Monthly.  I cancelled your subscription and refunded your payment.  You should see a refund of $390.00 posted to your card in the next 5-7 business days.

    When you create the new subscription, please make sure to check the box for monthly instead of yearly to ensure you are charged for the correct subscription.

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    nstocker
    Answered on August 29, 2017 at 08:34 PM

    Thanks - I caught the choice the first time and nothing seemed to process, must have missed in the rush . thanks for the quick reply.