Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate

  • mauriceab
    Asked on August 29, 2017 at 2:31 PM

    Hi

    We have created a form in English then through language settings translated the form where we like to pdf the non-english form. PDF non-english possible?


    Thank you

  • Nik_C
    Replied on August 29, 2017 at 3:58 PM

    You can set your form in another language (when you're previewing it) and then just print (save as PDF):

    Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate Image 1 Screenshot 20

    That will create a pdf of your form in Spanish.

    Let us know if you need any further assistance.

    Thank you!

  • mauriceab
    Replied on August 29, 2017 at 4:43 PM
    Thanks
    Had thought doing the way your informing, but it does not fully work as it does not format correctly as it does front the JotForm PDF engine. Your suggested method PDFs everything on the HTML page.
    ...
  • Mike_G JotForm Support
    Replied on August 29, 2017 at 6:46 PM

    To my understanding, you would like to create a Fillable PDF copy of the form in the other languages you added in the form, is that correct?

    To do so, please follow the instructions below:

    Before creating a Fillable PDF copy of the form — How-to-Create-a-PDF-Form

    Step 1 — Change the primary language of your form

    Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate Image 1 Screenshot 30

    Step 2 — Disable the "Detect Language" option under the Settings tab of the Translations

    Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate Image 2 Screenshot 41

    I hope this helps. If you have other questions, please feel free to contact us anytime.

  • mauriceab
    Replied on August 31, 2017 at 12:43 PM
    Hi
    There are two languages, English and Spanish where I am trying to create PDFs for each language. I have followed the instructions as stated below but it does not allow me to select which language I want to create a PDF form.
    Thanks again
    Maurice
    ...
  • David JotForm Support Manager
    Replied on August 31, 2017 at 1:46 PM

    I believe the PDF Creation feature will print your form in the original language it was built, regardless of the languages you have translated it to. I have forwarded this as a feature request to our back-end team. So, when you create the PDF, it will be printed in the primary language selected.

    You will be notified via this thread if there is any progress on this request.

  • David JotForm Support Manager
    Replied on August 31, 2017 at 2:03 PM

    Hi, after doing a deeper search, it seems like you have added Spanish as second language, but you have not actually made the translations:

    Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate Image 1 Screenshot 30

    That is why when you set Spanish as the primary language and then convert to PDF Form, it still shows in English. So, first translate it, then set it as primary, and finally convert to PDF, example:

    Create PDF Form&Translation Settings: form prints in the original language it was built, regardless of the primary languages it has been translate Image 2 Screenshot 41

    As you can see, those fields I translated showed up in Spanish. Let us know if you need more help.

  • mauriceab
    Replied on August 31, 2017 at 7:43 PM
    Very much appreciated.
    Maurice Bendeck
    Sales Manager, Latin America | Weighing Solutions | A&D Engineering, Inc. | 408-391-8279
    ...