What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you please delete my "preview" submissions?

    Asked by BCM on August 26, 2012 at 02:20 AM

    I have had lots of trouble with Jotform, and you have been in dialog back and forth with me about it.  I have made 28 submissions to preview my forms, so I was wondering if you could please delete them?  You can see that they are fake and only previews when you look at them.  Thank you!

  • Profile Image

    Answered by gori-mathew on August 26, 2012 at 02:59 AM

    You can delete form submissions or uploaded data files to free up your storage space allocated by jotform, but not  your submissions quota. But since you already have 66 free form submissions to receive, there is not need to reset your account since it is not on Overlimit yet.

    Please also note that all jotform accounts are reset on the 1st day of the month and that is 1st september.

    Please lets know if this information is of help to you.

  • Profile Image

    Answered by BCM on August 26, 2012 at 09:03 AM

    Hi.  Thank you!  Yes, that is helpful.  Since it will reset in September, this will be fine :)!  Thank you for your help!

  • Profile Image

    Answered by gori-mathew on August 26, 2012 at 09:07 AM

    Welcome and thanks for choosing Jotform!