Why is my form not cloning correctly?

  • steemycam
    Asked on August 29, 2017 at 3:56 PM

    Why is my form not cloning correctly?  Image 1 Screenshot 30

    This is what the form currently looks like from URL https://form.jotform.us/72134463094151

    and this is how it clones:

    Why is my form not cloning correctly?  Image 2 Screenshot 41

  • Kevin Support Team Lead
    Replied on August 29, 2017 at 5:31 PM

    The form is cloning with the new layout, to disable the new layout, please go to your account settings page and un-check the "Enable New Form Layout" option.

    https://www.jotform.com/myaccount/settings

    Why is my form not cloning correctly?  Image 1 Screenshot 20

    Your form should clone with the old layout once this option is un-checked. 

    I hope this helps.