Long Text Entry Field>>Editor Mode: not printing when it is in Rich mode.

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    Magge
    Asked on August 30, 2017 at 11:12 AM

    HEllo,

    RTF in formular is not printing (as PDF or Laserprinter). If we try this - the form in PDF odfer pinrt ist empty.

    If i change the box to "reiner text" in german, the first button than the form is printing correctly.

    i will add a screenshot to subscribe better. Do you have an idea?

    thanks for any helping information

     

    best wishes

    Stefan

     

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    BDAVID
    Answered on August 30, 2017 at 12:40 PM

    Thanks for reporting this bug when the Long Text Entry field is on Rich mode:

    I have reported this to our back-end team, you will be notified via this thread when this gets fixed.

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    NeilVicente
    Answered on September 05, 2017 at 09:23 AM

    Hi there,

    This is now fixed.

    Kind regards,

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    Magge
    Answered on September 06, 2017 at 05:43 AM
    Hey very good ! Thanx a lot, that helps us !!!!!
    everything ist working,
    i found a little bug again :-)
    if you use the button print, and than save as PDF the „kursiv" ist not working, it's the „I“ - Button in the filling-form
    Via email i became a good PDF.
    For you to compare, this email contains both PDF

    best wishes
    Stefan Gries
    ...
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    Mike_G
    Answered on September 06, 2017 at 08:13 AM

    Thank you for confirming that the issue you described in this thread now works.

    With regards to your new concern, I have moved it to a new thread considering it is another topic.

    Please click this link to go to that thread.

    https://www.jotform.com/answers/1240848