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IHSAN AKGUNAsked on August 30, 2017 at 1:48 PM
dear sir
we send many times email to jotform
we dont recevied feedback
we dont received our form answers to our email
system BANNED OUR MAIL
and we dont have solutions from JOTFORM
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David JotForm Support ManagerReplied on August 30, 2017 at 2:03 PM
What is the form for which you are not receiving email notifications when it is submitted? If the email address is being added to bounce list, here is how to remove it: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Please also check your spam folder, if you find any notification there, mark it as NOT SPAM. In addition to this, you may whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses