I have deleted half of my submissions and still out of space ??

  • dayracap
    Asked on August 30, 2017 at 2:13 PM
  • Kevin Support Team Lead
    Replied on August 30, 2017 at 2:31 PM

    Your account seem to have reached the submissions limit, this is why even when you have downloaded some of them, you can still see you are on the overlimit status. 

    I would recommend you to complete the tasks under the get more section on my account page, you will receive submissions for each completed task: https://www.jotform.com/myaccount/getMore 

    Otherwise, if you would need to have more submissions, you will need to upgrade your account. https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    I hope this helps.