- CraigL61Asked on August 30, 2017 at 03:28 PM
I created a form with a donation field where the user can enter the amount of the donation. Please let me know why it's not working.
A few users have tried it and reported back that it's not working.
Also, I wanted to hide the text next to donation where it says FREE. I put in CSS code for that but it must have the wrong element.
Here is the link to form.
Thank you!Page URL:
- JotForm SupportjonathanAnswered on August 30, 2017 at 03:43 PM
In your form you were using the wrong Payment Type in the Payment field.
Instead of Sell Products, you should use User Defined Amount or Collect Donations instead.
I suggest you update the form and assign the correct Payment Type needed.
Let us know if this did not fix the issue.