Jotform not coming up

  • briansmithwins
    Asked on August 30, 2017 at 4:17 PM

    When you go to our domain the form times out.  Can't get to it.  Everything is fine on the server end.  Is your system down?

    Jotform Thread 1236491 Screenshot
  • aubreybourke
    Replied on August 30, 2017 at 4:38 PM

    I just tested the link and it is working. http://www.smartercable.com and http://smartercable.com

    both resolve to https://form.jotform.us/72015293113142

    Jotform not coming up Image 1 Screenshot 20

     

    Is your server on the same LAN as the PC you are trying to access it with? In that case you would need to edit your hosts file.

    If you think its a DNS issue you can quickly test just by typing the ip address of the server.