I'm not receiving the submissions

  • Profile Image
    Asked on August 30, 2017 at 04:26 PM



    My form doesn't seem to be sending info to me.

    We've tested out the form a few times, (and yes I've checked my spam folder).  Two that I tested are under submissions, but the ones that my friends have tested aren't there, or in my inbox.


    Please help!


  • Profile Image
    Answered on August 30, 2017 at 04:48 PM

    Our mail logs shows that submissions have been sent. Please note that any successful submission will show up on your submissions dashboard.

    You may also check the mail history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History