My Thank You Page stopped working

  • Profile Image
    ExecTech
    Asked on August 30, 2017 at 06:17 PM

    Before today, my Thank You page showed users' text from the form and a PDF link.

    Today I've been making several changes to the form, including some CSS. I made no changes to the Thank You page. Now, the Thank You page does not work. 

    I checked the Thank You page settings and everything seems fine.

  • Profile Image
    Jim_R
    Answered on August 30, 2017 at 06:43 PM

    I made a test submission to your form (please ignore it) and entered "test" on all the Long Text Entry Fields you have on your form.

    Your Thank You Page is currently setup like this:

    And this was how the submission happened from my perspective:

    You would see that the Thank You Page I saw corresponds with what you have setup. Can you please be more specific on what's not working on your Thank You page? Perhaps sharing a screenshot of how you see it from your end VS how it's supposed to look like will help us better understand your issue.

    Related guide: How-to-Post-Screenshots-to-Our-Support-Forum 

  • Profile Image
    ExecTech
    Answered on August 30, 2017 at 07:43 PM
    For some reason, it’s working now.

    It was showing a blank page after clicking the submission button (“Create Plan”).

    Thanks




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