What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Network latency issues??

    Asked by webminister on August 26, 2012 at 09:48 PM

    Hello JF...

    I'm experiencing very long wait times from completion of a form to receiving confirmation emails. It's approximately 30 mins to an hour before I am receiving emails... Is there a problem????


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    JotForm Support

    Answered by idarktech on August 26, 2012 at 10:45 PM


    We experienced downtime to one of our server but it took only a minutes maybe this affects some notifications not to fire up instantly. But, it should be working fine by now.

    Apologies for the inconveniences caused.