What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Login Info

    Asked by Marian on August 27, 2012 at 12:50 AM

    I can't remember my login information.  I did hit the button, 'Forgot Password', but I don't get an email sent to my email address (marian@sassyceo) detailing how to reset my password.  I created a form entitled "Nominate Women Leaders" and am sharing the form via a link in my private social networking groups (LinkedIn, Google Groups, Twitter). Can you help me get my login information though?



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    JotForm Support

    Answered by idarktech on August 27, 2012 at 02:03 AM

    Hi Marian

    I can't seem to find any registered account under that address but I've found your forms under a "guest account". I suspect you created your forms without logging in to JotForm. Note that guest account rely on your browser's cache/cookies and this is where your forms was temporarily stored. Whatever may happen to this cookies (cleared/crashed) you will lose access to your forms.

    I'd suggest to register an account with JotForm using that email address to be able to access your forms.

    Let me know if you can't view your forms after creating your account. Thanks.

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    JotForm Support

    Answered by jonathan on December 07, 2012 at 06:31 PM


    If you tried responding to this post via email, I'd like to tell you that your latest message did not reflect on the post.

    Please click on this link to try send again your message.