All conditional questions are showing during first load

  • Profile Image
    Sheila Zaldivar
    Asked on August 27, 2012 at 02:03 AM


    Whenever I load this form on a new computer/browser, all the questions shows during the first load. What should really happen (based on the conditions) is that only 1 question should appear at time. There is nothing wrong with the conditions because if I access the same form 2nd time onwards on the same computer/ if I reload, the form functions perfectly well.

    Appreciate your help. Thanks


  • Profile Image
    Answered on August 27, 2012 at 03:15 AM

    Hi Shell,

    This a common problem when two scripts are conflicting each other (your forms scripts and your existing website scripts). To fix this, you have to re-embed your form using iframe code. Since form loads in iframe, it wont create any conflict with your page.

    Hope this helps. Thank you!