What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the upload limit

    Asked by Joshua on August 27, 2012 at 03:11 AM

    I want to use your service to allow my visitors to upload large video files to me. If i become a paid user, what is the maximum upload file size they can upload?

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    Answered by ItalyTech on August 27, 2012 at 03:47 AM

    Hi and thanks for contacting us.

     

    You can allow your visitors to upload large files but please note that our plans have limits.

     

    You can't exceed limits below:

    Free plan: 100 Mb

    Premium plan: 10 Gb

    Professional 100 Gb

     

    I may suggest you to compare our plans visiting this link: Pricing

     

    Please let us know if you need further assistance.

    Alessandro

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    Answered by Joshua on August 27, 2012 at 11:34 AM

    I understand plan size, thats not my question. What is the "file upload" limit. If i have your 9.95$ plan, does this mean my users can upload a maximum of 10GB at once?

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    JotForm Support

    Answered by Goldo on August 27, 2012 at 12:08 PM

    The maximum limit for upload fields is 1 gb for all accounts. However, a free account only has 100MB of storage space which effectively makes the 1 GB upload limit useless (for free users, at least).

    Even if your on a 9.95$ plan, you'd still have the 1 gb upload limit.

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    Answered by Joshua on August 27, 2012 at 12:29 PM

    Thank you,

     

    What should I put in for the "number limit" on the form to allow 1gig?

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    JotForm Support

    Answered by Goldo on August 27, 2012 at 12:35 PM

    It should be 1048576 since the value needs to be in KB.