Unable to complete the address field

  • Profile Image
    vivijoy
    Asked on August 31, 2017 at 09:33 AM
    person told me she couldn't go on with writing from pc because she was stopped even if she filled the part of form with her address.

    Is the only one telling me about this issue but i can't help her. You can tell me something???

    Thanks

  • Profile Image
    Jan
    Answered on August 31, 2017 at 09:40 AM

    The error indicates that the field is mandatory. This error appears if the field is incomplete or blank. Here's a screen capture:

     

     

    Please advise the user to complete the address field and do not leave the fields blank.

    If the issue persists, please advise the user to try another browser just to check if it will work or not.

    Hope that helps. If you need further assistance, please let us know. Thank you.