- LumaEnergyAsked on August 31, 2017 at 05:39 PM
I have integrated many Jotforms to my Drive account in the past with great results. The last form created I failed to setup the integration from the beginning and cannot get the already received forms to sync to Drive. Is there a way to make this happen. The form works with submissions received since I created the integration but will not bring the already recieved info across.
- JotForm SupportdavidAnswered on August 31, 2017 at 06:32 PM
If you want the older existing submission data on your form to be copied/transferred to the google drive folder also, you will need to re-submit them. You can do this by Editing submissions in the View Submissions panel of the form.
Click on the EDIT button on top right to go to edit mode. Then, submit the form again.
Since the form is using Google drive integration, the submission will then create a record in the google drive folder.
- LumaEnergyAnswered on September 03, 2017 at 05:37 PM
Unfortunately it will not work for me. I have completed a test submission from the form itself and it goes straight to the right google drive folder. When I edit and resubmit the old entries the info is not coming across.
What would I be doing wrong mate.
- JotForm SupportMikeAnswered on September 03, 2017 at 05:57 PM
The resubmitted entries are being forwarded to the Google Drive on my end.
We can also test a cloned version of your form, please provide us with a form link in question.