What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I still receive this error: Form deleted by user . Why ?

    Asked by bobfullerbiz on August 27, 2012 at 09:23 AM

    Hi

    I have tried to create a form twice but each time I try to preview the form it says I have deleted the form. I haven't, it's right there on the screen in front of me!

    I can adjust something and save it but cannotpreview. Is there an issue at your end or am I doing something wrong?

    Regards

    Bob

  • Profile Image

    Answered by ItalyTech on August 27, 2012 at 09:47 AM

    Hi Bob and thanks for contacting us.

     

     

    there seems to be a small technical problem. I inform immediatly our 2nd Support Level in order to fix this issue.

     

    Please be patience and thanks for your understanding.

    Thanks.

    Alessandro

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 27, 2012 at 09:53 AM

    I only see a single form on your account:

    http://www.jotformeu.com/form/22394155248355

    What is the URL of the form you are missing? 

  • Profile Image

    Answered by Bob on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image

    Answered by Bob on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image

    Answered by Bob on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 27, 2012 at 10:18 AM

    We have a replication delay on our EU servers. Please use this site for now so that there is no delay when you open your form:

    http://www.jotformeu.com/