I still receive this error: Form deleted by user . Why ?

  • Profile Image
    bobfullerbiz
    Asked on August 27, 2012 at 09:23 AM

    Hi

    I have tried to create a form twice but each time I try to preview the form it says I have deleted the form. I haven't, it's right there on the screen in front of me!

    I can adjust something and save it but cannotpreview. Is there an issue at your end or am I doing something wrong?

    Regards

    Bob

  • Profile Image
    ItalyTech
    Answered on August 27, 2012 at 09:47 AM

    Hi Bob and thanks for contacting us.

     

     

    there seems to be a small technical problem. I inform immediatly our 2nd Support Level in order to fix this issue.

     

    Please be patience and thanks for your understanding.

    Thanks.

    Alessandro

  • Profile Image
    aytekin
    Answered on August 27, 2012 at 09:53 AM

    I only see a single form on your account:

    http://www.jotformeu.com/form/22394155248355

    What is the URL of the form you are missing? 

  • Profile Image
    Bob
    Answered on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image
    Bob
    Answered on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image
    Bob
    Answered on August 27, 2012 at 10:00 AM

    Hi

    Thanks for your prompt response, there is now only one form. I deleted the other one to try again but the error massage occurred with this form too!

    Regards

    Bob

  • Profile Image
    aytekin
    Answered on August 27, 2012 at 10:18 AM

    We have a replication delay on our EU servers. Please use this site for now so that there is no delay when you open your form:

    http://www.jotformeu.com/