I cannot open an attachment

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    Hanna 
    Asked on August 31, 2017 at 08:41 PM

    I cannot open an attachment

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    John_Benson
    Answered on August 31, 2017 at 10:45 PM

    Could you please provide the form ID and submission ID so we can try to replicate the issue? If you're opening the attachment file using your email, please log in to your account here in JotForm before opening it. 

    To get the Submission ID, please follow this screen animation guide:

    We'll wait for your response. Thank you.