Your stability isn't very good

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    rmarcus79
    Asked on August 31, 2017 at 09:25 PM

    We are testing your site to potentially use it on a paid subscription, however, the loading time of your pages are very sporadic and slow. We are only using one form right now, and it take forever for the form to load on your site. 

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    John_Benson
    Answered on August 31, 2017 at 11:06 PM

    I tested your form and I was not able to replicate the issue. Here's the screen capture of my test:

    Could you please provide more details where it is becoming slow or lagging on your end? Please try using a different internet browser and check the difference.

    You can also check our status on this link: http://jotformstatus.com/

    Thank you.

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    rmarcus79
    Answered on August 31, 2017 at 11:43 PM
    The loading of the form when provided to someone via link.
    I have 80/80 speed and the form takes forever to load up. Perhaps it has something to do with the background image? It's the image that loads very slow.
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    John_Benson
    Answered on September 01, 2017 at 12:18 AM

    You can try using a different background image and check if that increase the speed of your form. I checked the image and this will probably take time to load for slow internet connection or outdated devices.

    To test it again on your end, please try using our Themes background images.

    Just to add, your form is loading fine on my end. Here's my internet speed test:

    Let us know how it goes. Thank you.

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    rmarcus79
    Answered on September 01, 2017 at 01:43 AM
    Ok. Thank you.
    Also, my firm uses a CRM called redtail. It's going to be critical that the information on the form can be imported to the CRM. Any suggestions?

    ...
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    Nik_C
    Answered on September 01, 2017 at 02:02 AM

    I opened a new thread for your last question and we will attend it here: https://www.jotform.com/answers/1237787

    Thank you!