I cannot log in and the reset password is not sending me the reset email

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    Krzysztof Bielański 
    Asked on September 01, 2017 at 05:19 AM

    Dears 

     

    J can't log in, password is not correct, button - "reset password" - not working too....

     

     

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    Chriistian
    Answered on September 01, 2017 at 05:30 AM

    Could you please provide us the email associated with the account you want to reset the password? I tried to initialize password reset for the email address (krzysztof.bielanski@gmail.com) that you have used to open this thread.

    The reset password link is currently working fine on my end.

    If you still encountered issues, please do get back to us.

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    Krzysztof Bielański 
    Answered on September 01, 2017 at 05:43 AM
    Account could be establish on on of email: Krzysztof.bielanski@gmail.com or info@lij.com.pl – both not working – I have no email from jotform – also in SPAM
    Pozdrowienia • Best regards • S pozdravem • Grüße • Med venlig hilsen • 问候 • Met vriendelijke groet • 以此致敬意
    Krzysztof Bielański | Tel. kom.: +48 880 18 14 26
    ul. Słoneczna 84/6 | 66-400 Gorzów Wlkp.
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    Welvin
    Answered on September 01, 2017 at 07:49 AM

    The username is lij. The email address is krzysztof.bielanski@lij.com.pl. You should log in with your username instead of the email address. If you forgot the password, you should reset it using the given email address. 

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    Krzysztof Bielański 
    Answered on September 01, 2017 at 08:43 AM
    Thank you for help – new comp and new mess J
    Pozdrowienia • Best regards • S pozdravem • Grüße • Med venlig hilsen • 问候 • Met vriendelijke groet • 以此致敬意
    Krzysztof Bielański | Tel. kom.: +48 880 18 14 26
    ul. Słoneczna 84/6 | 66-400 Gorzów Wlkp.
    ...