The conditional logic won't work when an option is preselected

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    Asked on September 01, 2017 at 05:48 AM

    I have created a condition in a drop-down field. If the value is approved, some fields must be disabled. if I have an initial condition of the field with value = approved, the condition is not executed. If you do it in case you change the condition in the formualrio manually

    Initial form

    Change field to another value

    Now restore to the aproved value and the field are deactivated


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    Answered on September 01, 2017 at 08:27 AM

    I am now checking this for you. I'll let you know when I found the problem. 

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    Answered on September 01, 2017 at 09:08 AM

    Here's what I've found in the form that's causing the problem:

    You have three (3) fields that are conditioned to disable the other fields. In this case, three conditional logic to trigger the same action. Note that when adding multiple conditions, an action (select or input) is needed to trigger the conditional logic. This is because the conditional logic will determine what fields are met or not. 

    To amend this, I would suggest combining the following conditional logic into one and the select IF ANY:


    Here's a cloned version of your form showing these changes: 

    Let us know if you need further assistance.