Nojump does not work

  • Profile Image
    slingchilders
    Asked on September 01, 2017 at 06:48 AM

    I tried embedding my form using ?nojump both as a script and iframe. No matter what it still jumps to the contact form. How can I fix it?

    I also tried deleting onload="window.parent.scrollTo(0,0)" - doesnt help.

     

     

  • Profile Image
    Jan
    Answered on September 01, 2017 at 09:31 AM

    Please provide the URL of the webpage where the form is embedded so that we can further check the issue.

    We'll wait for your reply. Thank you.

  • Profile Image
    slingchilders
    Answered on September 02, 2017 at 02:46 AM

    Sorry, it's a local site at the moment. But I think I pinpointed the issue - it has to do with autoselecting a field in the form. When I add a welcome screen with nojump it doesn't jump, but if it goes straight to a page with a selectable field it scrolls down.

     

    Is there a way to disable autoselecting?

  • Profile Image
    Jan
    Answered on September 02, 2017 at 03:36 AM

    When you say auto-selecting, are you referring to the pre-filled forms? It is possible to pre-populate form fields via the URL parameters. In this way, every time the form is loaded, the fields will have pre-populated values. You can disable it by using the forms direct link.

    You may also want to check if the "Continue Forms Later" option is enabled in the Form Settings. Here's a guide: How-to-Enable-Auto-Fill-on-Forms

    Unfortunately, you need to upload the webpage online so that we can test it on our end. Please try checking the browser console and check if there are any errors. Here's a guide: How-to-get-a-console-report-from-most-common-browsers.

    Thank you.