I get a form over quota error when submitting edited submissions

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    MichaelCubey
    Asked on September 01, 2017 at 11:21 AM

    We went over our 1000 form views limit on the last 2-3 day of lart month. Counter has now reset as it's the 1st today, but I can't edit submissions ( i.e. To approve ) -when I try I get "form over quota" message popping up.

    i thought this would reset at end of the month?

    obviously we will upgrade if this becomes our usual form view but I wonder if this is an error or normal?

    thanksf

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    Welvin
    Answered on September 01, 2017 at 12:08 PM

    Yes, the submissions counters are now reset. And I have just cleared your forms cache. Can you try again? Also, make sure that the form limit is not set:

    https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form