The form jumps to the top of my website instead of sticking to the thank you message area

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    billhz
    Asked on September 02, 2017 at 03:16 PM

    There is a new problem that showed up. When the form is submitted, that page refreshes to the top of the page. Before, when the form was submitted, the frame would swap out to the thank you notice without refreshing to the top of the page.

    Wondering if the form is just corrupt and I should rebuild it and not clone it. Cloning inherited the problems.

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    Welvin
    Answered on September 02, 2017 at 04:05 PM

    Please try re-embedding the form using the following iframe codes only:

    <iframe id="JotFormIFrame-70996953084976" allowtransparency="true" src="https://form.jotformpro.com/70996953084976" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no"> </iframe>

    Without the script tags and scrollto top function. 

    I hope this works. Please update us here.

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    rameypi
    Answered on September 02, 2017 at 06:42 PM

    Perfect! Thanks.