Why are submissions not sending to the integrated spreadsheet?

  • accountschaayos
    Asked on September 2, 2017 at 11:53 PM

    Hi 

    I have following link of your jot form 

    https://form.jotform.me/71804640300444

    but data i snot integrate real time in google sheet associate with this form

    Page URL: https://docs.google.com/spreadsheet/ccc?key=1rVE0EQzF8jr2hjY5CMZ4yt2NpWuet2A6qOvPdr-_a7Y
  • Kevin Support Team Lead
    Replied on September 3, 2017 at 12:22 AM

    I have already checked on our end and found that there is indeed an integration with your form and Google Spreadsheet; however, there seems to be an error with the current integration so we cannot even send the missing submissions. 

    This is the result that I got: 

    Why are submissions not sending to the integrated spreadsheet? Image 1 Screenshot 20

    Would you mind to kindly reintegrate your form with Google Spreadsheet? 

    This should refresh the current integration and fix the issue you are currently experiencing, please let us know how it goes.